Software is bought on faith. If no-dash doesn't fit your writing, we'll refund you. No support-ticket maze.
14-day full refund
Email hello@no-dash.xyzwithin 14 days of any payment and we'll refund it in full. No questions, no survey, no “why are you leaving?” nag.
Annual plan: prorated within first month of renewal
If you're on an annual plan and your card auto-renewed, email us within 30 days of the renewal dateand we'll refund the unused portion (eleven and a half months, basically).
After 30 days the renewal sticks for that year. We'll cancel future renewals immediately when you ask, but we don't refund the current period.
Monthly plan: cancel anytime
Monthly plans don't need a refund. Just cancel and the next charge won't happen. The current month stays active until it expires.
Founding cohort
Founding subscribers ($79/year for life) get the same refund terms. Refund a founding subscription, lose the founding price. If you re-subscribe later, you pay standard pricing.
How to ask
Email hello@no-dash.xyz from the address on the subscription. One sentence is enough: “refund please.” We aim to process within 3 business days. Refunds land back on the original payment method; timing depends on your bank (usually 3-7 days).
What we won't refund
- Charges older than 14 days (or 30 days for annual auto-renewals). By then the law treats the service as delivered.
- Refunds requested through chargebacks before contacting us. Those go through your card issuer and we'll cancel the subscription, but the handling fees are on you.
- Anything obviously fraudulent (signing up under someone else's card, etc.).